Virtual Turnstiles

Amusement parks and zoos typically use their ticketing system to determine total park visitors and peak traffic, however this only details when visitors enter the park not when they leave or leave and return. For visitors who plan an entire day at an amusement park or zoo, they may exit and reenter multiple times. A SenSource people counting system paired with ticketing data will tell you park occupancy based on entrances and sensor-detected exits.

Occupancy data enables efficient amusement park operations by detailing optimum times to schedule shows and attractions when occupancy is high and maintenance and service calls when occupancy is low.

Interior Analytics

In addition to monitoring visitor traffic at the entrance, SenSource’s people counting system also provides valuable data on how visitors interact inside your park. Interior analytics can tell you how many people came to the giraffe feeding time, the acrobat performance, or any other special event. Dwell time metrics can tell you how long people dwell in a specific area, such as how long the average visitor engages with your interactive kiosks.

Expected Ride Wait Time

When visitors are aware of a ride’s expected wait time, they can better plan their time at your park, improving their overall experience. Using a sensor at the beginning and end of your ride queue, SenSource’s system monitors the queue length and throughput rate to determine expected ride wait time. The time can then be displayed on smart signage to make visitors aware and set the appropriate wait expectations.

Restaurants & Café Wait Time Monitoring

How many people are in line at your park’s quick service restaurant? How long have they been waiting to be served? Which restaurant processes customers most efficiently?

By displaying the dwell monitoring dashboard on a monitor, employees can quickly see when the wait time exceeds acceptable limits and are motivated to meet their goals. The dashboard shows how many people are waiting in line, how long they’ve been waiting and their icon will switch from green to red when acceptable wait time is exceeded.

Theme park management can utilize Vea’s reporting tools to compare quick service restaurants and cafes throughout the park to determine which are most successful at processing customers and which restaurants need improvement.