Retailers from around the world gathered at NRF 2020: Retail’s BIG Show last weekend to discover the latest technologies to change the retail landscape. One thing is for certain, brick-and-mortar retailers are not going anywhere. The technologies available only help to strengthen their presence and help them provide a positive customer...
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Customer experience is everything. Today, consumers are looking online and through mobile apps when shopping but they still prefer to visit a physical store to make their final purchase. With so much competition via e-commerce customers could easily make their purchase at another store. But if you provide great customer service each time,...
It is always an honor to receive a platinum distinction award in the Modern Library Awards (MLA’s) and SenSource is excited to have received it for the sixth year in a row. SenSource was recognized by LibraryWorks, Inc. in the MLA’s for their intelligent imaging people counter series. The MLAs were created to recognize the top products...
Student retention is the key to success for any university, they must therefore look at their student body and campus as a whole to make it as welcoming and comfortable as possible. Understanding the needs of the students and how to win their attention over will ultimately help to retain them. Today’s students have grown up in a...
Visitors frequent museums for a number of reasons ranging from education, organized group outings and for fun. Museum directors must gain a deeper understanding of their visitors journey in order to efficiently operate and curate exhibits. One way for museum directors to understand their visitors better is to implement technology....