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SENSOURCE CORE VALUES

 

 


WE DELIVER EXCEPTIONAL SERVICE, NO MATTER WHAT

We are an outstanding company and we strive to deliver exceptional service to all we encounter. Our commitment to this level of service crosses all borders, whether internally with co-workers or externally with our customers and partners. Our philosophy at SenSource is to be the absolute best at what we do and deliver our best to all we serve.

WE BUILD TRUST THROUGH OPEN AND HONEST RELATIONSHIPS

We work to build strong relationships on a foundation of trust at all levels. These relationships must extend to our whole team, vendors, and business partners.

Strong relationships and a cohesive work environment are what make us different. This allows us to be more productive and gives us a competitive edge that other companies lack.

Both personally and professional, we believe trust cannot be taught, it must be earned over time by acting with integrity, compassion, loyalty and respect for all. We follow the golden rule “Treat others as you would like others to treat you”.

We are open to alternative ways of achieving end results. We value everyone’s opinion, embrace thinking out of the box and foster creativity. Honest, open and clear communications are critical for our team to flourish and can only happen productively on a bedrock of trust.

WE KEEP OUR COMMITMENTS

We keep our commitments to our team, clients and partners by meeting our responsibilities and doing what we say we will do. We stay on task and know our priorities. We seize opportunities without overthinking and overanalyzing. We breed confidence and take appropriate risks without fear of failure. We make decisions and run with them. We don’t second guess each other. We foster trust.

WE VALUE AUTHENTIC & PRODUCTIVE COMMUNICATION

We are not afraid of communicating ideas, speaking candidly and holding each other accountable to commitments.

Authentic and productive communication enables us to have exciting meetings; snuff out politics and personal attacks; deal directly with controversial topics critical to team success; tap into creativity by valuing opinions and perspectives of all team members; promote team success rather than individualism.

We communicate through healthy conflict that is respectful, not personal and produces results.

Through authentic and healthy communication, we hold each other accountable to commitments and standards.

WE VALUE TEAM MORE THAN “I”

We encourage and sustain a work-family environment that is friendly, warm, and exciting. We encourage diversity in ideas, opinions, and points of view.

Our leaders lead by example and serve those they lead. We realize the best ideas usually come from those who are on the front lines and closest to the issues of our customers. The role of our managers is to encourage problem solving and remove obstacles so their direct reports can succeed.

We take initiative to solve problems, take ownership of challenges and eliminate cynicism and negativity so that our team, clients and partners can succeed.

We believe there is value in interacting with each other outside the office environment where great ideas are birthed, trust is built and relationships are strengthened.

Our work-family environment enables us to take care of each other and go above and beyond, because we believe and trust one another. We work hard together, but we also play together. We eat, drink, respectfully argue, solve problems and celebrate together. Our bonds go beyond the typical relationships found at most other companies.

WE PURSUE EXCELLENCE THROUGH LEARNING AND ADJUSTING

We are always striving to do better at everything we do at SenSource. We pursue personal and professional excellence through self-improvement (like reading), admitting when mistakes are made (then learning from them), and taking advice from others who are willing to help. We make purposeful efforts to make small positive adjustments daily to be better individuals and better team members. We believe excellence is a life long journey, not a destination.

WE HAVE FUN TOGETHER

One of the key ingredients to our success is that we value having fun while working together. We don’t feel we have to be serious every minute of the day to be a successful company. It’s not just ok to have a little fun, it’s necessary! We believe having some fun encourages a healthy work environment, healthy minds and creative thinking.

WE ARE PASSIONATE ABOUT OUR PURPOSE

At SenSource we’re all about “Making Better Decisions”. This infiltrates and drives all we do and how we serve internally with each other, our community, and our clients.

To each other – We challenge one another and our partners daily to improve and be the best we can be.

To our community – We give our time and money to improve our community through service and charity.

To our clients – We provide the innovative tools necessary to make better business decisions with measurable success.