Testimonials

Testimonials

Chip Patzer, Columbus Metropolitan Library
“Thanks on behalf of the Columbus Metro Library for SenSource's good work so far. We appreciate your diligence and understanding of our unique needs and requests. Thanks for being flexible so we could get this pilot project done!”

Amy Young, Fellows Riverside Gardens
“The SenSource people counter has proved very useful for the D.D. and Velma Davis Education & Visitor Center at Fellows Riverside Gardens. Having the ability to track visitation of our building helps us anticipate resources and staffing. The technical support team has been great to work with, quickly resolving any issue we encounter.”

Bob Jones, Wrangell — St. Elias National Park
"Just a note to say thanks for your patience and professionalism in working through our connection issue. System is now fully functional and working like a charm."

Ken Sellai, Friedman's Home Improvement
"We value long term business relationships. Our family owned business just celebrated its 65th year. We plan to grow into an additional location in the near future and look forward to counting more and more customers with your help."

Jonathan Bench, Rubenstein Atrium at Lincoln Center
"My experience with SenSource has been great. Everything has been positive, whether it has been working on the technological side or through the sales staff."

Nancy Plummer, Colonial Williamsburg Foundation
"I'm really impressed with the software and all of the great documentation. Nice System!"

Stewart Forrest, Beaufort County Library
"I must say that your company is one of the few that still knows how to give 100% excellent customer service."

Stephen Hart, Host Kilmer Service Centres
"We installed the SenSource people counter solution this month at 7 sites along Highway 401. We had a number of internal challenges due to last minute design changes and the SenSource support team helped us to quickly work through the impacts and changes to the people counter sensors and get the system working in a timely manner. The support team was always friendly and available to meet our needs. Overall I was very pleased with the level of service and commitment to get the job done."

Sue Landgrebe, Crossroads Church Cincinnati, OH
"SenSource has been very responsive to our problems and worked alongside our technical team to troubleshoot the issues and resolve them. I continue to believe the data we're getting from the sensors is accurate and helpful."

Steven McCartney, Meridian-Lauderdale County Public Library
"SenSource proved to be a cost effective solution to our customer-count problem. From the first call to receiving the counter, SenSource resolved our need for accurate user numbers in rapid fashion. The counter was easy to install and easy to read. My staff love it!"

Isabel Hoy, Goshen County Library
"This is such an easy way to count traffic and the maintenance requires a couple batteries once a year. Thanks for being our traffic counter!"

Rob Kohl, Seal Sports
"I wanted to thank you for assisting me in satisfying my company's needs regarding the traffic counters. Your customer service, both during the sales process and after, is outstanding. The customer service, hardware and software have all exceeded my expectations and will no doubt assist me in tracking the effectiveness of my advertising and help me increase my bottom line. I have referred SenSource to other companies and will continue to do so."

Gilbert El-Dick, Business Manager, ING Direct, Canada
"You've made the purchasing process very seamless. It would be great to work with you and SenSource again."

Leif Madsen, Denver School of Nursing
"I recently purchased SenSource patron counters for my Learning Resource Center and have been completely delighted with the results. The counters were very reasonably priced, easy to install and began providing hard data immediately. The most surprising element was the "actual count" of patrons coming and going; our estimated traffic was far below the actuals and this data will help us as we plan for the future, including potential expansion. I expect to purchase from SenSource again if I need traffic monitoring data for a lab room or other area. I highly recommend SenSource, Inc. for their good products and the good service that goes along with it."

Stephen R. Nelson, CIO, HH Gregg
"The data from the SenSource people counters we use is very important to HH Gregg. We use it to make business decisions about several investments on an ongoing basis. Before installing the sensors, we personally tested the accuracy of the SenSource counters and were very pleased with the results. SenSource listened to us and worked with us to get our needs met."

Francine Kersh, Vernon Library Supplies:
"You guys are great; I REALLY appreciate your prompt responsiveness, it is one of the reasons I like working with you guys. You are always very supportive and we know we can count on your help!"

Susan Metcalf, Corporate Librarian
"I have never experienced this level of quality technical support from an IT person before, and as a librarian, I am often in need of IT support for a variety of issues and systems. It was a pleasure doing business with your company this morning… He spent over an hour on the phone with me, and was extremely patient and helpful. The best IT support experience I have ever had. Thanks for making my day."

Mike Kelly, Astronomical Society of New Haven at Yale University:
"It was a great experience doing business with your company! Thanks so much for the patience and advice that you gave me, I really appreciate all the help.....and now I have the confidence that I can do this job."

Andrew Goetz, Changes Enterprises, Ltd
President & CEO:
"After thoroughly investigating people counters and their functionality, I was confident in my decision to purchase and install your directional counters in all of my clothing stores located in and around Baltimore. It has opened my eyes in regards to the quantities of potential customers walking through our doors.

Armed with this information, we have taken specific steps to not only eliminate such excuses as "nobody came into our stores today," which most retail managers have heard before, but also, to develop strategic sales initiatives and healthy internal competition.

Thanks for your extensive knowledge in the product and your help in customizing your system to our needs."

Matthew Hawley, Ashtabula Public Library:
"Even on our fixed budget there was no sticker shock and the cost was more than justified when we discovered immediately that our counts prior to the installation of this hardware were as much as 40% off on a regular basis."

Gary Hunter, Bangor Public Library:
"We purchased our second floor people counter from SenSource this year. It is an excellent product. I would purchase another counter from them in a heartbeat. I am very pleased with the people scanner we purchased from SenSource."

Dan Bixby, Boise State University:
"SenSource's support personnel were incredibly helpful in assisting us in initially creating our desired reports, and have followed up with me to make sure that everything is reporting the way we want. I couldn't be more pleased."