Marge Cardillo, MGM Resorts International
“In business, it is very important to find people you can count on. Don is one of those reliable employees."
Jeff Rensel, Memorial Union, Arizona State University
“From start to finish, SenSource has worked with us on every aspect of the estimate, design, procurement and installation of our new sensors. The service support for our system has been quick and responsive. Chris and Don have been amazing professionals in working with our technology office and ensuring that all of our needs were met. The system has provided significant data that is accurate and easy to access. We highly recommend SenSource to others as an accurate, effective counting system.”
David N. Morales, Swem Library College Of William & Mary
"We have had our thermal people counter now for almost a year and it has been rock solid! The data is interesting to look at and it came in handy a couple of months ago when we had a tornado lock down. We were able to ascertain from the data how many people we had in the library at the time. Almost 500 jammed into our ground floor. Without the counter we could have only guessed."
Todd Randall, Penfield Public Library
"We are completely pleased with our people counter. It accurately counts our customers and archives and presents the data in a very easy to use format. Best of all it requires no maintenance and has never let us down!"
Shawn Loughlin, Bucks County Free Library
"I'd like to compliment one of your employees, Brandon Gleghorn for the excellent service he provided me the last couple of weeks. Since day one Brandon was monitoring our sensors. Brandon helped me to sort out my reports and sensors. He has been easy to get ahold of and ask questions and get answers from. I have always been pleased with the service I receive by Brandon the last couple of weeks. We are new to using Sensource and I have been very happy with how your service is. Thank you again."
Lindsay Simmons, Contemporary Arts Center
"Your help with the sensor here at the CAC, and your detailed explanations of how things work was super helpful. We really appreciate your support!"
Michael Hazelton, Toronto 2015
"Please give my thanks to your entire team for making things work. The system performed flawlessly and it proved to be an invaluable tool for us at PanAm Park, I’m not sure how we would have been able to function as well with out it."
Eamonn O'Donnell, Bandwidth Telecommunications Limited
"Thank you to you and your team for your exceptional service and assistance installing the systems for our customer.
You guys and your team went above and beyond to install the systems. This is the best service I have seen ever. Thank you again."
Scott Philipps, Installation Technician
"Sometimes when I call for support or to talk to a buyer, it seems like they are talking down to the techs, but with your guys, I was always made to feel important and an equal. Your treatment of technicians is exactly what techs are looking for, keep it up!"
Jean Stokes, Express
"Thank you very much for everything that you and your team are doing and have done to make these installs happen successfully. I can’t tell you how much I appreciate that you have volunteered to personally deliver a sensor to the store so that we can open with all technology in place. This is the definition of going above and beyond what is expected for the customer---and it does not go unnoticed."
Glen Bradley, Installation Tech
"One of my best buyer experiences to date! Clear directions, comprehensible and accurate scope of work, and the remote support people were literally a joy to work with. Not only would I work with them again, I would work with them ahead of a higher paying job from someone else. Far surpassed expectations! These are the kinds of buyers that make the experience worth it."
Jorge Urdaneta, Wilson Sporting Goods Company
"I am very happy with you guys. Hands down you blow the previous company out of the water. Not only with quality of service, but with great overall customer service and support."
Karen Schmidt, Ph.D., Illinois Wesleyan University, The Ames Library
"Your Tech Support assisted Katy today in setting up SenSource on another computer and getting her report templates working like they have never worked before. She was so happy! Said it was some of the best service we have ever received from a company. Thank you to the Tech Support Team!"
Paul Zuchowski, University of Washington, Husky Union Building
"I wanted to take this opportunity to let you know how much I have appreciated the support, patience and assistance that Melissa and Greg have provided to us at the Husky Union Building in setting up our traffic count system...
I have worked with many people during my thirty-four years in the student union field and I can attest both of these people are first rate professionals who go that extra step to help and assist a customer to get what they need."
Amy Young, Fellows Riverside Gardens
“The SenSource people counter has proved very useful for the D.D. and Velma Davis Education & Visitor Center at Fellows Riverside Gardens. Having the ability to track visitation of our building helps us anticipate resources and staffing. The technical support team has been great to work with, quickly resolving any issue we encounter.”
Bob Jones, Wrangell — St. Elias National Park
"Just a note to say thanks for your patience and professionalism in working through our connection issue. System is now fully functional and working like a charm."
Ken Sellai, Friedman's Home Improvement
"We value long term business relationships. Our family owned business just celebrated its 65th year. We plan to grow into an additional location in the near future and look forward to counting more and more customers with your help."
Jonathan Bench, Rubenstein Atrium at Lincoln Center
"My experience with SenSource has been great. Everything has been positive, whether it has been working on the technological side or through the sales staff."
Nancy Plummer, Colonial Williamsburg Foundation
"I'm really impressed with the software and all of the great documentation. Nice System!"
Stewart Forrest, Beaufort County Library
"I must say that your company is one of the few that still knows how to give 100% excellent customer service."
Stephen Hart, Host Kilmer Service Centres
"We installed the SenSource people counter solution this month at 7 sites along Highway 401. We had a number of internal challenges due to last minute design changes and the SenSource support team helped us to quickly work through the impacts and changes to the people counter sensors and get the system working in a timely manner. The support team was always friendly and available to meet our needs. Overall I was very pleased with the level of service and commitment to get the job done."
Sue Landgrebe, Crossroads Church Cincinnati, OH
"SenSource has been very responsive to our problems and worked alongside our technical team to troubleshoot the issues and resolve them. I continue to believe the data we're getting from the sensors is accurate and helpful."
Steven McCartney, Meridian-Lauderdale County Public Library
"SenSource proved to be a cost effective solution to our customer-count problem. From the first call to receiving the counter, SenSource resolved our need for accurate user numbers in rapid fashion. The counter was easy to install and easy to read. My staff love it!"
Isabel Hoy, Goshen County Library
"This is such an easy way to count traffic and the maintenance requires a couple batteries once a year. Thanks for being our traffic counter!"
Rob Kohl, Seal Sports
"I wanted to thank you for assisting me in satisfying my company's needs regarding the traffic counters. Your customer service, both during the sales process and after, is outstanding. The customer service, hardware and software have all exceeded my expectations and will no doubt assist me in tracking the effectiveness of my advertising and help me increase my bottom line. I have referred SenSource to other companies and will continue to do so."
Gilbert El-Dick, Business Manager, ING Direct, Canada
"You've made the purchasing process very seamless. It would be great to work with you and SenSource again."
Leif Madsen, Denver School of Nursing
"I recently purchased SenSource patron counters for my Learning Resource Center and have been completely delighted with the results. The counters were very reasonably priced, easy to install and began providing hard data immediately. The most surprising element was the "actual count" of patrons coming and going; our estimated traffic was far below the actuals and this data will help us as we plan for the future, including potential expansion. I expect to purchase from SenSource again if I need traffic monitoring data for a lab room or other area. I highly recommend SenSource, Inc. for their good products and the good service that goes along with it."
Stephen R. Nelson, CIO, HH Gregg
"The data from the SenSource people counters we use is very important to HH Gregg. We use it to make business decisions about several investments on an ongoing basis. Before installing the sensors, we personally tested the accuracy of the SenSource counters and were very pleased with the results. SenSource listened to us and worked with us to get our needs met."
Francine Kersh, Vernon Library Supplies:
"You guys are great; I REALLY appreciate your prompt responsiveness, it is one of the reasons I like working with you guys. You are always very supportive and we know we can count on your help!"
Susan Metcalf, Corporate Librarian
"I have never experienced this level of quality technical support from an IT person before, and as a librarian, I am often in need of IT support for a variety of issues and systems. It was a pleasure doing business with your company this morning… He spent over an hour on the phone with me, and was extremely patient and helpful. The best IT support experience I have ever had. Thanks for making my day."
Mike Kelly, Astronomical Society of New Haven at Yale University:
"It was a great experience doing business with your company! Thanks so much for the patience and advice that you gave me, I really appreciate all the help.....and now I have the confidence that I can do this job."
Andrew Goetz, Changes Enterprises, Ltd
President & CEO:
"After thoroughly investigating people counters and their functionality, I was confident in my decision to purchase and install your directional counters in all of my clothing stores located in and around Baltimore. It has opened my eyes in regards to the quantities of potential customers walking through our doors.
Armed with this information, we have taken specific steps to not only eliminate such excuses as "nobody came into our stores today," which most retail managers have heard before, but also, to develop strategic sales initiatives and healthy internal competition.
Thanks for your extensive knowledge in the product and your help in customizing your system to our needs."
Matthew Hawley, Ashtabula Public Library:
"Even on our fixed budget there was no sticker shock and the cost was more than justified when we discovered immediately that our counts prior to the installation of this hardware were as much as 40% off on a regular basis."
Gary Hunter, Bangor Public Library:
"We purchased our second floor people counter from SenSource this year. It is an excellent product. I would purchase another counter from them in a heartbeat. I am very pleased with the people scanner we purchased from SenSource."
Dan Bixby, Boise State University:
"SenSource's support personnel were incredibly helpful in assisting us in initially creating our desired reports, and have followed up with me to make sure that everything is reporting the way we want. I couldn't be more pleased."
University Student Unions